Collections Agent - Acudeen
28402
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Collections Agent

Category
Jobs
About This Project

  • Responsible in performing / making Outbound & Inbound calls from clients.
  • Maintains updated customer contact information in the collections systems and ensure correctness of details (phone numbers, emails & addresses)
  • Responsible in collecting receivables thru call, texts & emails.
  • Responsible in reminding clients of their due dates and continuously monitor accounts.
  • Consistently & efficiently maintains contact with clients to avoid incurring past due accounts.
  • Must be detail-oriented regarding the inputs needed in the collections report.
  • Should be in-charge of making follow-ups on the collections for each account starting on due date up to adjusted due date.
  • Responsible for updating collections report every time there will be instructions coming from clients.
  • Responsible in making follow up on promises / commitments to pay to ensure collections.
  • Performs skip tracing to make sure constant contact with clients.
  • Documents all information gathered from collections accurately.
  • Refer problem accounts to immediate officer for proper handling.
  • Responsible for the preparation of daily, weekly and monthly reports needed.
  • Perform duties that may be assigned from time to time.